333mm Privacy Policy
This page clearly explains how 333mm collects, uses, and protects your personal data.
333mm (referred to as "we") takes the privacy of players in Myanmar seriously and keeps it protected. This Privacy Policy ("Policy") explains how we handle your data when you use the 333mm.bio website and its related services ("Services").
If you have read this Policy and agree to it, you may continue using our Services. If you do not agree, please contact us at [email protected] before using the website.
Types of data we collect
To provide and improve our Services, we may receive the following types of data from you—
1.1 Data you provide
- When registering an account — name, contact details (email), date of birth, payment method details
- Bank / mobile wallet payment details provided when making deposits or withdrawals
- Message content entered during customer support chats
- A copy of your National Registration Card or citizenship verification card submitted for KYC (identity verification)
1.2 Data collected automatically
- IP address, browser type and version, operating system
- Pages viewed on the website, games played, click patterns
- Log-in time and session duration
- Data obtained from cookies and similar technologies
1.3 Third-party data
Due to our partnerships with payment providers (KBZPay, Wave Money, AYA Pay), we may receive limited transaction verification data. That data is handled in accordance with both their policies and ours.
How is your information used
The personal information we collect is used only for the following purposes—
- Account registration and identity verification (KYC)
- Processing deposits / withdrawals and maintaining bonus records
- Providing 24/7 Burmese live chat and email support
- Improving and developing website functionality
- Fraud prevention and security checks
- Responsible Gaming compliance monitoring
- Sending service-related notifications (not for advertising purposes)
We will never sell or rent your personal information to third-party advertising companies.
Cookies and tracking technologies
The 333mm website uses cookies and similar technologies. These technologies store a small file in your browser and are useful for maintaining log-in sessions, measuring website performance, and remembering language and regional preferences.
Cookie types
- Essential Cookies: maintaining log-in sessions, security checks — if these cookies are disabled, the website will not function correctly
- Performance Cookies: analysing website usage patterns — these cookies can be removed from your browser settings
- Functional Cookies: remembering language and regional preferences and player settings
You can disable cookies from your browser settings, but please be aware that doing so may limit some features of the website.
Data sharing with third parties
We may share your personal information with third parties only in the following circumstances—
4.1 Service providers
Partner companies that handle payment processing (KBZPay, Wave Money, AYA Pay, bank transfer) and security checks will receive only the data they need, and appropriate protections are in place under the non-disclosure agreements (NDA) we have signed with them.
4.2 Legal requests
If we receive a valid legal request from law enforcement authorities, we will provide only the information specified in that request and will notify you where reasonably possible.
4.3 Merger or business transfer
If any part of 333mm's business is merged or acquired, some personal information may be transferred. In that situation, these policy guidelines will continue to apply and you will be notified in advance.
Data security measures
333mm applies technical and administrative safeguards to protect your personal information—
- SSL (TLS 1.2 / 1.3) encryption — protects data transfers between your browser and our servers
- Firewall and network-level protections
- Hashing / encryption of data stored in the database
- Access controls — permissions are restricted so that staff can only access data relevant to their role
- Regular security audits and updates
No digital service can be guaranteed 100% secure, but we are committed to maintaining current best-practice security standards.
Data retention period
We retain your personal information only for as long as necessary—
- Account data — for the duration the account is open and for a legally required period after closure
- Financial transaction records — for a period in line with financial handling standards
- Customer support chat records — for a protection period following resolution of the issue
- Log data — automatically deleted after a short period
When data is no longer legally required, we securely delete it or convert it into a form that cannot be identified as personal.
Your Rights
Right to Access
You can request to view any personal information we hold about you.
Right to Correction
You can request that incorrect or incomplete personal information be corrected.
Right to Deletion
You can request that your personal information be deleted once the legal retention period has ended.
Right to Restriction
You can request that we limit how we use your data for certain purposes.
Right to Portability
You can request that the data we hold about you be sent to you in a readable file format.
Right to Object
You can request that certain data processing activities be stopped, and we will act to halt those changes.
To exercise any of the rights above, email us at [email protected] — we will respond within 30 days.
Protection for Those Under 21
333mm services are for players aged 21 and above only. We do not knowingly collect personal information from anyone under 21, and if we become aware that we have, we will delete it immediately. Parents and guardians should use browser parental controls and monitor activity to prevent their child from registering on the site.
Policy Changes
We may review and update this policy from time to time as the site develops. If there are significant changes, we will post the updated date on this page and may notify you by email. Continued use of the site after any changes means you accept the updated policy.
Contact Us
For any questions, requests, or complaints about this Privacy Policy, you can reach us through the following channels—
- Email: [email protected]
- Live Chat: Available on the site 24 hours a day in Myanmar language
Any privacy-related complaint arising from this policy will be handled by 333mm's data protection team within 30 days.